All products carry a twelve month warranty. Faulty products can be returned directly to us and we will send out a replacement, where no replacement is available, a refund will be issued. The customer should return it along with the order number and a description of the fault. If the product is faulty, we will pay for the postage to return it to us (return postage should be at reasonable cost). The delivery address for returns is:

Returns Dept
Unit 5A Wimsey Way
Alfreton Trading Estate
Alfreton
Derbyshire
DE55 4LS

Returned items should be sent recorded for the customers security.